Returns & Exchanges

Returns

Kate Barton accepts returns and exchanges on unworn items within 14 days of original date of receipt. All items must be returned in original condition with all tags and labels intact. We do not accept returns on merchandise that have been altered, damaged, used, washed or worn. Please contact us at info@katebarton.com to initiate a return.

Faulty or Damaged Items

If an item is considered damaged or faulty, you will need to contact us within 48 hours of delivery with as much information and imagery as possible to be eligible for an exchange. Please email sales@katebarton.com  and be sure to include your name, order number, and address for reference.

Please note that we are able to track when an order has been successfully delivered, so it is always best to open and review the order as soon as possible to allow time to contact us if necessary.